Capital One’s $190 million settlement resulting from areceived final approval on September 8 and the deadline to file a claim – and get part of the payment – is less than two weeks away.
More than 106 million U.S. and Canadian customer information was exposed in the March 2019 cyberattack. Plaintiffs in a class action settlement following the attack argued that convicted hacker Paige Thompson did not could not have accessed Capital One’s Amazon-hosted cloud computing systems if adequate cybersecurity protections were in place.
The bank “was aware of the particular security vulnerabilities that enabled the data breach” according to their complaint, but did nothing to rectify them and its negligence put millions of people at risk of fraud and impersonation. of identity.
Capital One did not respond to a request for comment. He denied any wrongdoing in the filings and, in a statement, said he was accepting payment “in the interest of avoiding the time, expense and uncertainty of continued litigation.”
Here’s what you need to know about the Capital One settlement, including who is eligible for a check, how to file a claim and how much money you could receive.
Learn more about class actionsfind out if you’re eligible for money from T-Mobile’s $350 million data breach case, Apple’s $14.8 million iCloud storage settlement, or Sara Lee
What happened during the Capital One data breach in 2019?
In one of the largest financial security breaches in US history, a hacker accessed the personal information of approximately 106 million Capital One customers and applicants in March 2019. The massive attack was only discovered in July 2019.
Capital One said approximately 140,000 Social Security numbers and 80,000 U.S. bank account numbers were exposed, along with birth dates, addresses, phone numbers, credit balances, transactions and credit ratings. credit. No login information or credit card account numbers were obtained, the bank said, although one million Canadian credit card customers and applicants also revealed their Social Insurance Numbers.
Seattle engineer Paige Thompson, a former Amazon cloud worker, was eventually arrested in connection with the cyberattack. In June 2022, she was convicted of wire fraud and unauthorized access and damage to a protected computer. Thompson illegally gained access to personal information related to credit card applications dating from 2005 to early 2019 for personal and small business accounts, Capital One said.
“With some of her illegal access, she installed cryptocurrency mining software on new servers, with mining revenue going to her online wallet,” the Justice Department said in a statement. statement, adding that Thompson had used an alias to brag on social media and online forums about organizing the attack.
Capital One was also fined $80 million and agreed to improve its cloud security standards. The company said that when it became aware of the breach, it immediately fixed the vulnerability of its servers to forged requests.
Who is eligible for a Capital One settlement payment?
Some 98 million applicants and cardholders are eligible to file a valid claim, according to Capital One, which said it has sent letters and emails to members whose Social Security numbers or bank account numbers have been exposed in the hack.
If you think you’re eligible but haven’t received a notice, contact the Settlement Administrator at 855-604-1811 for assistance.
How much can I receive from the Capital One settlement?
Class members may collect up to $25,000 in cash for lost time and disbursements related to the breach, including unreimbursed fraud charges, money spent to prevent identity theft, and professional data security services.
You may claim up to 15 hours of lost time spent resolving the issue, at a rate of at least $25 per hour.
The settlement also provides three years of free identity protection services through the Pango Group, including identity monitoring, lost wallet protection, security freeze capabilities, dark monitoring website, free account restoration, and $1 million in identity theft and fraud insurance.
How do I file a Capital One data breach claim?
You can file online at the Class Action Settlement website. You will need the unique ID and PIN printed on the notice you received from Capital One by mail or email, as well as detailed documentation including receipts, bank statements, canceled checks and bills. (If you lost your notice or never received one, contact the Settlement Administrator at 855-604-1811.)
You can also print a paper Claim Form and mail it, along with any supporting documentation, to the Settlement Administrator at:
Capital One Data Breach
Portland, OR 97208–4518
What is the deadline for filing a complaint?
The original deadline to file a valid claim in the Capital One case was August 22, but that deadline has been extended to September 30, 2022.
The opt-out period for the settlement to retain the right to sue separately expired on July 7.
When will band members receive their payments?
The settlement was finally approved on September 8, but there may still be appeals that slow the process. The Settlement Administrator will notify claimants of the payment schedule.
Payments will be made by direct deposit or paper check, depending on the method chosen.